FAQ
Frequently Asked Questions
What payment methods are accepted?
How are the shipping costs calculated?
Shipping fee
The shipping fee is calculated based on the product and destination. Please see the table below for an price indication. You will get a final price calculation during checkout.
- USA €3.59 + €1.80 per item
- Europe €3.99 + 1.25 per item
- UK€3.69 + €1.25 per item
- EFTA States €8.99 + €1.00 per item
- Canada €6.09 + €1.70 per item
- Australia / New Zealand 6.19 + €1.15 per item
- Japan €3.99 + €1.25 per item
- Brazil €4.09 + 2.25 per item
- Rest of world €10.59 + €5.30
Estimate shipping time
An estimate will be giving on the product page below the 'add to cart' button. Please be informed that this is just an indication, and not a guarantee. In case there is no estimate, you can contact us for more information on the shipment time.
How long does it take for my order to arrive?
Shipping fee
The shipping fee is calculated based on the product and destination. Please see the table below for an price indication. You will get a final price calculation during checkout.
- USA €3.59 + €1.80 per item
- Europe €3.99 + 1.25 per item
- UK€3.69 + €1.25 per item
- EFTA States €8.99 + €1.00 per item
- Canada €6.09 + €1.70 per item
- Australia / New Zealand 6.19 + €1.15 per item
- Japan €3.99 + €1.25 per item
- Brazil €4.09 + 2.25 per item
- Rest of world €10.59 + €5.30
Estimate shipping time
An estimate will be giving on the product page below the 'add to cart' button. Please be informed that this is just an indication, and not a guarantee. In case there is no estimate, you can contact us for more information on the shipment time.
Do I receive tracking for my order?
Shipping fee
The shipping fee is calculated based on the product and destination. Please see the table below for an price indication. You will get a final price calculation during checkout.
- USA €3.59 + €1.80 per item
- Europe €3.99 + 1.25 per item
- UK€3.69 + €1.25 per item
- EFTA States €8.99 + €1.00 per item
- Canada €6.09 + €1.70 per item
- Australia / New Zealand 6.19 + €1.15 per item
- Japan €3.99 + €1.25 per item
- Brazil €4.09 + 2.25 per item
- Rest of world €10.59 + €5.30
Estimate shipping time
An estimate will be giving on the product page below the 'add to cart' button. Please be informed that this is just an indication, and not a guarantee. In case there is no estimate, you can contact us for more information on the shipment time.
Can I return my order if I'm not happy with it?
Shipping fee
The shipping fee is calculated based on the product and destination. Please see the table below for an price indication. You will get a final price calculation during checkout.
- USA €3.59 + €1.80 per item
- Europe €3.99 + 1.25 per item
- UK€3.69 + €1.25 per item
- EFTA States €8.99 + €1.00 per item
- Canada €6.09 + €1.70 per item
- Australia / New Zealand 6.19 + €1.15 per item
- Japan €3.99 + €1.25 per item
- Brazil €4.09 + 2.25 per item
- Rest of world €10.59 + €5.30
Estimate shipping time
An estimate will be giving on the product page below the 'add to cart' button. Please be informed that this is just an indication, and not a guarantee. In case there is no estimate, you can contact us for more information on the shipment time.
I received the wrong product, what should I do?
Shipping fee
The shipping fee is calculated based on the product and destination. Please see the table below for an price indication. You will get a final price calculation during checkout.
- USA €3.59 + €1.80 per item
- Europe €3.99 + 1.25 per item
- UK€3.69 + €1.25 per item
- EFTA States €8.99 + €1.00 per item
- Canada €6.09 + €1.70 per item
- Australia / New Zealand 6.19 + €1.15 per item
- Japan €3.99 + €1.25 per item
- Brazil €4.09 + 2.25 per item
- Rest of world €10.59 + €5.30
Estimate shipping time
An estimate will be giving on the product page below the 'add to cart' button. Please be informed that this is just an indication, and not a guarantee. In case there is no estimate, you can contact us for more information on the shipment time.